CareOps: Optimizing clinical workflows | Rik Renard (Co-Author of CareOps and Director of Clinical Strategy at Awell (NOT Amwell)

Rik Renard is the Co-Author of CareOps and Director of Clinical Strategy at Awell (NOT Amwell).

With CareOps they want to bring the worlds of clinical experts, clinical operations, software engineering, product management and medical compliance together around the practices and processes to build, operate and optimize software powered care flows that drive outcomes improvements for patients and efficiencies in care delivery.

Awell is a low-code platform used by clinical and product teams to design clinical workflows and integrate them into their tech stack. With Awell, care organizations automate routine clinical tasks, synchronize data between systems and drive seamless coordination between care teams and patients. Awell’s customers have improved the lives of hundreds of thousands of patients across a wide array of medical conditions. They achieved results such as a 50% increase in care team capacity, a 40% reduction in length of stay, and a 25% reduction in emergency room admissions.

In this episode, Rik talks about:

• What are healthcare organizations looking for

• Why automating clinical workflows can make a large impact

• Why collaboration is key to advancing healthtech

• How to get your first customers

• How to educate the market and create brand recognition to gain trust

How to reach Rik:

• LinkedIn: https://www.linkedin.com/in/rik-renard/

• Twitter: https://twitter.com/rikrenard

• CareOps: https://www.careops.org/

• Awell: https://www.awellhealth.com/

How to reach Zain:

• LinkedIn: https://www.linkedin.com/in/zainmsyed/

• Twitter: https://twitter.com/zainsyedpharmd/

• Newsletter: https://zainsyed.substack.com/

Links to other platforms to listen:

• Apple Podcast: https://rdar.li/apple-podcast-link

• Spotify: https://rdar.li/spotify-link

• And all other platforms! Just search “digital thoughts podcast”

• If it is not on the one you use send me a message and I will get it on there

Things referenced in the episode:

• Health Tech Nerds: https://www.healthtechnerds.com/

• The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win: https://amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592

Music used:

• Daystar - Sugar Cookie

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